
Many Free Services
Belk Premier Card includes free alterations and gift-wrapping.
Belk department stores goes beyond the expected with services most department stores make the customer pay fees for.
The services begin with the Belk Rewards Card, full of benefits designed to make your Belk shopping experience truly amazing.
The basic Belk credit card includes
- 1 point for every $1 purchase
- Every 400 points = $10 Belk Reward Dollars
- 35 exclusive savings days each year
- Special Double Point Events
- Hassle-free returns without a receipt
- Track your rewards at www.belkcredit.com
- No annual fee
The Belk Premier Card adds
- Special Financing with the Belk Rewards Flex Pay Plan
- Free deluxe gift wrap
- Free basic alterations
Finally the Belk Elite card adds
- Triple Points Events
- Quarterly Pick Your Own Sale Days
- 20% off one day during your birthday month
- Free shipping coupons
In case you are not conveniently located by a Belk store visit their online presence at belk.com.
What qualifies a person for an Elite Card? We have been doing business with Belk for a long time, yet had a frustrating experience at Belk Dutch Square Columbia, SC.Dec 19, 2011.
We purchased two robes as gifts and asked about gift wrapping and we were directed to the proper area. After waiting for 45 minuted we were informed since we did not have an elite card we were not entitled to free gift wrapping; I said this is OK we are willing to pay.We were told we could not pay there but would have to go back to where we paid for the items as they did not have a cash register there. We were not told this when we purchased the items and we paid with a Belk Card. Needless to say we were somewhat frustrated. When we purchase items elsewhere, we do not have this problem, such as at Dillards, you pay for all wrapping based on the size of the item. We still purchased another Jacket and expressed our displeasure about your gift wrapping policy and they kindly wrapped it for us at that station.
I forwarded your unfortunate experience at Belk’s to their management. I am sure Belk will rectify the situation, as Belk appreciates your patronage and will do everything possible to have you remain a loyal customer. My apologies on behalf on some of the staff who did not give you the service Belk is known for.